Sync
Sync is a sport management app facilitating seamless communication and organisation among coaches, players, clubs, parents and organisations.
Desktop Research
User Research
Information Architecture
Wireframing
Visual Design
Prototyping
👩🏻💻Role
1 week
⏰Duration
Individual project
👥Team
Problem
Athletes and sports organizations currently face a significant challenge in managing and optimizing their sports-related activities due to the absence of an intuitive and user-friendly sports management app. The lack of a streamlined platform results in communication bottlenecks, inefficient training programs, and difficulties in coordinating team activities.
Solution
This project aims to address these issues by designing a user-centric Sports Management App that enhances user experience and fosters seamless communication, efficient training regimens, and overall team coordination for athletes and sports organizations.
Secondary Research
Market Research
Discover
User Persona
User Journey
Define
Ideation
lo-fi wireframes
User Testing
Design
Concept refinement
Visual Identity
High Fidelity Screens
Develop
Usability testing
Feedback
Test
Design Process
Research
To start with, it was important to understand how sports events are organised. This involved understanding the needs, the planning process, the individuals involved, and the necessary preparations and requirements. But to also help me identify the audience, understand the topic and be able to ask the right questions during the user interviews.
I then started off with market research, to study what the current market was offering.
Analysis
With all this information, it was now time to begin the user interviews. I created two sets of questionnaires: one for the coaches and another for the players.
Based on my research, I identified 5 potential personas.
Players
Coach
Parents
Club
Organisation
Personas
Coach
Player
User Journey
Insights
-
Need for clearer communication.
-
Loss of important announcements with general texts on the group chat.
-
Have to look at multiple platforms to stay updated.
-
Miscommunication between the coach and players regarding the schedule.
-
Conveying information at the last moment.
-
Need for reminders.
Information
Architecture
Wireframe
Visual Guide
What's trending?
On the main page, the user can see all the events in one place. Here they can read about the event details and also register for the samee
Next ?
What additional value can this platform bring?
Sponsors
A platform to give players exposure
Adding features to organise matches within clubs
Interviewing organisations to understand how it can add value.
Organise!
A calendar that is available to the player and his coach so they can be on the same page regarding practice sessions and school/college.
Thank you for your time 🙏🏽
Important? Important.
Having two sections, one for texting and other for announcements can help with not missing out on important information.